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Locate the log file on your file system and include it in your ticket.

In the "Plugin Settings" tab, scroll down and make sure "Enable Debug Logging" is checked.Switch to the "Connection Types - Remote Desktop" section.Note the "Logfile path" since you will need it later on (or open Finder, navigate to the path right away and keep the window open).Make sure "Enable File Logging" is checked.Go to "Preferences - Logging - File Logging".To create a debug log file for RDP connections, please follow these instructions: Screenshots of your configuration from both, Royal TSX and Microsoft Remote Desktop for Mac.OS and version of the remote machine you're trying to connect to.The Royal TSX and FreeRDP plugin version you're using.The exact error message you're receiving.If you still can't connect with Royal TSX, please contact us and include at least the following information: